Your Stay in Hospital

Welcome to Burton Hospitals NHS Trust

The pages within Your Stay tell you what to expect during your stay in Hospital. We aim to provide the highest standards of care and hope that your visit will be as pleasant and comfortable as possible.

• Your Stay in Hospital booklet (368k)

We thank you for your co-operation.

Please do not hesitate to ask us any questions or to speak out if you are unhappy with any aspect of your care.

• The Patient Advice & Liaison Service (PALS)

The Patient Advice & Liaison Service (PALS)

PALS provide a confidential and free service to help us improve the services we offer to patients. If you need someone to turn to for help, support or information, PALS can offer you immediate assistance.

PALS will:

• Listen to your concerns, suggestions and queries.
• Offer advice and support to patients, families and carers.
• Direct you to the best person to help you.
• Provide information about healthcare and NHS services.

PALS contact details:

• More information, including contact details for PALS.