Bringing the WOW! factor to Burton Hospitals

We want everyone to receive outstanding care and to help support this we are asking patients and visitors to tell us when they have had an excellent experience at Burton Hospitals NHS Foundation Trust. The WOW! Awards enables patients and visitors to do this. We believe it's important to identify and reward those individual members of staff or teams who deliver excellent patient experience because this can help to raise our standards further across the entire organisation.

A not-for-profit team, the WOW! Awards help organisations benefit from outstanding customer service by making it easier for our patients to tell us when our staff are doing a great job. This gives staff the recognition they deserve and inspires them and other colleagues to deliver a fantastic service all the time.

WOW Nomination Form (pdf 996k)