Your rights

Consent for your treatment/Procedure

Before you can be examined or treated, you will need to give your consent.  It is important that you know enough about your treatment/procedure to enable you to make a decision about it.  Your care team will discuss your treatment options with you and listen to your views.  Sometimes you can simply tell staff whether or not you agree to the treatment offered.  At other times a written record of your decision is needed, for example if your treatment involves sedation, a general anaesthetic or has particular risks relating to it.  In this instance, you will be offered a copy of your Consent Form to keep.

The Trust has written information about many treatments, which will be offered to you as appropriate.  If you are not given any written information, or if there is anything you don’t understand, please speak to a member of your care team.  If you do not want any part of your treatment, please tell us.  If you have given your consent and later change your mind, you can withdraw it – even after signing the form.

If you do not feel your care and treatment has been adequately explained, please discuss this with a member of your care team.

Protecting your privacy and dignity

Some Wards accommodate both male and female patients.  We will do our best to ensure you are cared for in a single sex bay.  Fully segregated washing and toilet facilities are available so that your privacy can be maintained.  You should always be offered a private area in which to change and a gown or cover to protect your dignity. Your right to be cared for in a single sex area may not be possible in some wards such as Critical Care where men and women may be nursed together because of the special facilities that are needed.

If you are not happy about your accommodation please inform a member of staff. 

Chaperoning

You have the right, if you wish, to have a chaperone present during any examination, procedure, treatment, or any care.  You should always be offered a chaperone if you are having an intimate examination.  If a chaperone is not available, please tell staff if you would prefer to wait until one is available.  If you prefer a chaperone not to be present, please tell staff. 

Sharing information about you

Your right to confidentiality will always be respected and upheld.  Our staff only use or pass on information about you to those with a genuine need for it.  Personal details are removed whenever possible so that you cannot be identified.  When information about you is shared, those we give the information to have a legal duty to keep it confidential.

You have the right to choose who we give information about your condition and treatment to.  Unless you give permission to share information with your relatives, friends and carers, we are unable to do so, particularly by telephone.  Please tell us who we can speak to about your care.

When it is not possible to gain your permission, your treatment and condition will only be discussed with one person – either your immediate next of kin or whoever you have identified as your main contact.

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