The Friends and Family Test

We want our patients to get the best care at our hospitals and learning about your experience will help us understand what we do well and what we should improve.

All NHS hospitals are asking their patients if they would recommend their services to friends and family and the results will be published on NHS choices.  We will also publish our results on our website and on our wards and departments so that patients can see how we are doing.

If within the past 2 days you have been an inpatient, outpatient or daycase in one of  our hospitals or have been to A&E or Minor Injuries Unit please click the link below to complete one of our surveys.

If you are a maternity patient within the past 2 days have either:

  • Had your 36 week antenatal appointment
  • Had your baby on one of our wards or at home with support of one our midwifery teams
  • Been discharged from the care of your community midwife

Please also click the link below to complete the survey.

Your responses will be anonymous.

From August 2015 we will be sending texts to patients who have visited our A&E department with a link to webpage so that they can complete the survey online.  If you would prefer not to be asked the question via a text message please contact the Patient and Public Engagement Team on 01283 511511 ext 5279

Complete your Friends and Family test surveys  here

Friends and Family test results - click here

  • GEM Going that extra mile
  • Top 40 Hospital Winner
  • NHS Choices
  • Urdu Polski
  • Burton Clinic