Communications Team

Our Communications Department handles all media enquiries relating to our hospitals, its staff, patients and their families. Please contact us directly with any queries or requests. All media must be accompanied by a member of the Communications team whilst on the hospital site, so please do speak to us in advance to make sure we're available.

During normal office hours, all media enquiries should be directed to the Communications Office: 01283 511511 ext 5907 / 5689 or 07580 399408

Alternatively the communications team can be contacted by email We're sorry, but we don't take sales calls.


Out-of-hours and weekends

Outside office hours URGENT enquiries only should be directed to the hospital switchboard on 01283 566333 and ask for the on-call Director.

For non-urgent enquiries please contact the Communications Team during office hours via telephone or email.


The Communications Team are based in The House, Queen’s site, Belvedere Road, Burton upon Trent, Staffordshire, DE13 0RB

Arranging interviews with Trust staff

Under no circumstances may interviews, filming or photography be carried out on or around the hospital sites without the express permission of the Communications Team. If you need further information, or would like to arrange an interview, please contact the Communications Team on 01283 511511 ext 5907.

Patient confidentiality

Requests for interviewing/photographing patients must be made through the

Communications Team or the ward staff.

Condition checks

We will not divulge any information about a patient unless we are given permission by the individual or their next of kin.

To ask for an update on a patient please contact the ward and ask to speak to the ward sister or senior nurse in charge.

You will be asked to provide details regarding the patient to enable the staff to identify them.   

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