Access to Information

Burton Hospitals NHS Foundation Trust

Access to Information

Information about your personal treatment and care will normally be something you will discuss with the healthcare professionals with whom you come into contact. However there may be other issues about which you would like further information and in this part of our website we explain how you can get such information.

Subject Access Requests under the Data Protection Act 1998

If you want to ask us for information which we may hold about you personally then this will be dealt with under the Data Protection Act 1998. This would include information relating to health records, employment and training records – anything which is limited to you as a person whether as a patient, employee or partner of any kind.

If you wish to make a Subject Access Request for health records you should write to:

Health Records Manager
Medical Records Department
Geoffrey Hodges Wing
Burton Hospitals NHS Foundation Trust
Belvedere Road
Burton on Trent
Staffordshire
DE13 0RB 

If you wish to make a Subject Access Request for staff records you should write to:

Senior HR Manager
Human Resources Department
Robert Bewick House
Burton Hospitals NHS Foundation Trust
Belvedere Road
Burton on Trent
Staffordshire
DE13 0RB 

For all other Subject Access Requests you should write to:

Head of Legal Services
The House
Burton Hospitals NHS Foundation Trust
Belvedere Road
Burton on Trent
Staffordshire
DE13 0RB 

Under the Data Protection Act 1998 we have 40 working days to provide the information you ask for. If you are unhappy with any aspect of the way in which we deal with your Subject Access Request you may complain to:

Helen Scott-South
Chief Executive
The House
Burton Hospitals NHS Foundation Trust
Belvedere Road
Burton on Trent
Staffordshire
DE13 0RB

Or to the Information Commissioner at:

The Information Commissioner’s Office
Case Reception Unit
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF 

Or, if you feel we have failed to disclose information without good reason you may apply to a Court for disclosure.

Freedom of Information Act 2000 

Publication Scheme

In order to comply with the Freedom of Information Act 2000 public sector organisations such as ours have to routinely publish information whenever possible.

The Information Commissioner, who is responsible for monitoring and enforcing compliance with the Freedom of Information Act 2000, has drawn up what is called a Model Publication Scheme for all public sector organisations (link below) which we have decided to adopt and formally commit to.

https://ico.org.uk/for-organisations/guide-to-freedom-of-information/publication-scheme/

Most of the information we make routinely available can be accessed through our website by using the search facility. Such information is continually updated. If you cannot find information through the search engine this may be because the information cannot be loaded onto our website. In such circumstances please contact

Louise Shepherd
Freedom of Information Officer
The House
Burton Hospitals NHS Foundation Trust
Belvedere Road
Burton on Trent
Staffordshire
DE13 0RB
Tel: 01283 511511  Ext:  5521
E-mail: FOI@burtonft.nhs.uk

and ask for the information to be provided to you.

Accessing information which is not included in the Publication Scheme

As an open and transparent organisation we are committed to routinely publishing as much information as possible; however if you want information which is not on our website you may ask us for it in accordance with further provisions of the Freedom of Information Act 2000 and of the Environmental Information Regulations 2005.  Requests for such information should be sent to:

Louise Shepherd
Freedom of Information Officer
The House
Burton Hospitals NHS Foundation Trust
Belvedere Road
Burton on Trent
Staffordshire
DE13 0RB
E-mail: FOI@burtonft.nhs.uk

By law we have to deal with such requests within 20 working days. If you make a request and are not satisfied with the way in which we deal with it you may ask us to review any decision we make. If you wish us to undertake such a review you should write to:

Helen Scott-South
Chief Executive
The House
Burton Hospitals NHS Foundation Trust
Belvedere Road
Burton on Trent
Staffordshire
DE13 0RB

Any review will normally be under the control and direction of a senior member of staff who had no involvement in the original decision or process.

If you remain dissatisfied at the conclusion of any review you may complain to the Information Commissioner whose address is:

The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Fees and Charges

The Freedom of Information Act and the associated Fees Regulations stipulate that we cannot levy a fee for information unless there is a statutory basis for doing so or the amount of time taken to locate the information exceeds 18 hours. However we are allowed to charge for disbursements related to the provision of information and any reformatting requested by the applicant provided we ensure that applicants are aware of any charges which may be made.

No charges will be made for any information accessed via our website.  Our rates for photocopying, reformatting and postage when providing information in hard copy are currently under review. 

If you want any further information about the provision of information or have any difficulty accessing information provided on our website please contact:

Louise Shepherd
Freedom of Information Officer
The House
Burton Hospitals NHS Foundation Trust
Belvedere Road
Burton on Trent
Staffordshire
DE13 0RB
Tel: 01283 511511  Ext:  5521
E-mail: FOI@burtonft.nhs.uk

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