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Patient Advice and Information
Patient Advice

Do you wish to say ‘thank you’?

We are unable to accept gifts. Our staff are not allowed to accept money, and may only accept flowers, fruit, chocolates or refreshments.

Some patients or relatives may wish to express their appreciation by making a donation to the Hospitals Charitable Funds. These funds are used to purchase equipment and other items for patients and staff, which would not otherwise be available from NHS funding. If you a tax payer you can increase the value of your donation by completing a Gift Aid form.

Some wards and departments have their own individual Charitable Fund. If you wish to make a donation to one of these, please talk to the staff in that area.

If you prefer to give a gift, rather than donate money, please discuss this with our staff first, as all items used in the Hospital have to conform to strict health and safety standards.

Donations of cash or cheques may be given through the Hospitals General Office at Robert Bewick House which is open from 9am to 4.30pm Monday to Friday.

We advise that you do not send cash by post. If you do, it is safest by recorded delivery.

If you wish to send or present a cheque, please make it out to Burton Hospitals NHS Trust Charitable Fund and send it to The Director of Finance, Queen’s Hospital, Burton Hospitals NHS Trust, Belvedere Road, Burton upon Trent, Staffordshire, DE13 ORB. You will be sent an acknowledgement.

Further details, including the use of ‘Gift Aid’ can be obtained from the Treasury Office, Finance Department on 01283 511511 ext 5922.

Please indicate if the donation is to be used for the benefit of the Hospital or an individual ward or department. The Trust encourages donations to be made under the Gift Aid scheme which allows us to recover income tax paid by the donor.